One platform. Every department.
Instead of forcing providers to build their businesses around disconnected software, Symmetry was built around the way home health organizations actually operate — clinical care, operations, workforce, scheduling, finance, compliance, sales, communications, analytics and patient engagement, inside one intelligent ecosystem.
From referral to reimbursement.
Each step hands cleanly to the next, because every module is designed to communicate with the others. Enter information once, and let intelligence carry it throughout the organization.
Refer
Referral information captured, structured, and moved toward a decision.
Schedule
Not simply someone available. The best available resource for the assignment.
Care
Documentation drafted with the clinician, then reviewed, modified, and signed.
Reimburse
Coding, billing and finance that show what the episode actually earned.
Seventeen modules, sharing one record.
The major functions of a home health organization, interconnected rather than integrated after the fact.
Establishment & Corporate Management
Entities, branches, service lines and locations, governed from one place.
Human Resources
Onboarding, credentialing, compliance documentation and expiration tracking.
Referral & Intake
Capture, structure and verify referral information, then move it toward a decision.
Intelligent Scheduling
Scheduling treated as an optimization problem, not a phone tree.
Electronic Medical Records
One clinical record that carries the patient through the whole episode.
Point of Care
Document from a tablet or supported mobile device, at the patient’s door.
Clinical AI
Assistance drafted from clinician input, patient information and clinical history.
Quality & Compliance
Review inside the workflow, so issues surface before records progress.
QAPI
Performance improvement supported by the data the organization already creates.
Coding & QA
Coding and quality review connected to documentation and reimbursement.
Billing & Finance
Not only what you billed, but what the episode actually cost and earned.
Sales CRM
Referral data turned into relationship intelligence, account by account.
Communications
Phone, text, email and video associated with the patient, employee or workflow.
Reporting & Analytics
Ready-to-use reporting plus dashboards and widgets built per role.
Workforce Mobile Applications
Schedules, documents, compliance and time-off, in the employee’s hand.
Patient & Family Applications
Visits, visit status and care schedules, shared with patient and family.
Integrations & Interoperability
Designed to connect with referral networks and external healthcare systems.
Information entered once becomes useful everywhere.
A referral becomes an intake. An intake becomes a schedule. A schedule becomes a clinical encounter. The encounter becomes documentation. Documentation informs compliance. The visit creates payroll and cost information. The claim creates revenue. Revenue and cost create profitability data. The referral updates the salesperson.
And leadership sees the entire journey.
- One login instead of a dozen, and one source of operational intelligence.
- Fewer places for information to get lost between systems.
- Fewer administrative employees working simply to bridge the gaps.
The departments a chart never covered.
HR, finance, sales, communications and analytics are not adjacent systems here. They are part of the same ecosystem as the clinical record.
Human resources
Onboarding, credentialing, compliance documentation, expiration tracking, time off, compensation information, payroll workflows and workforce analytics — built for full-time, part-time, per diem and multi-discipline staff across multiple locations.
Billing & finance
Traditional billing software tells you what you billed. Because finance connects with scheduling, payroll, HR, clinical operations and supplies, Symmetry is designed to show revenue, clinical labour, visit and supply costs, and estimated contribution margin — by patient, payer, branch, service, clinician, region, program or company.
Sales CRM
Generic CRM platforms understand sales. Symmetry understands home health sales. Referral trends, conversion, account and territory performance, rep activity, referral-source concentration — and the mileage, meals and permitted expenses attributable to each account.
Communications
Phone, text, email and video — internal, patient and family. Relevant conversations can be associated with the right patient, employee, referral source or workflow, so the conversation becomes part of the record rather than a separate system to search.
Reporting & analytics
Ready-to-use reporting with customizable dashboards and role-specific widgets. Executives monitor the enterprise, branch administrators their locations, clinical leaders quality and productivity, sales leaders referrals, finance revenue, HR the workforce.
Patient & family experience
Consumers can track a meal or a package in real time. Depending on agency configuration, patients and authorized family members can see upcoming visits, visit status, care schedules, remaining planned visits and communications.
The workflow, actually moving.
Each panel below is a real step of the day, playing out the way it does inside Symmetry.
From one location to hundreds.
Whether an organization runs a single agency or manages hundreds of locations across multiple states, the platform is designed to provide the infrastructure, intelligence, visibility and standardization necessary to scale. Future expansion is designed to support more of home-based care.
Hospice
The same intelligent operating environment, extended to hospice care.
Palliative care
Designed to carry the ecosystem into palliative service lines.
Private duty & home care
One operating environment across the continuum of care delivered in the home.
Technology should pay for itself.
The true cost of software isn’t simply its subscription fee. It is the people required to compensate for what the software cannot do. Every manual workflow, duplicate entry, unnecessary mile, documentation hour, missed referral, compliance failure and disconnected system has a cost. Symmetry was designed to attack those costs throughout the organization.
- Administrative efficiency, clinical productivity and workforce utilization.
- Scheduling efficiency, documentation time and referral conversion.
- Revenue-cycle performance, quality oversight and financial visibility.
For appropriate organizations and workflows, we believe comprehensive adoption can create significant operational efficiencies. Actual results will depend on an organization’s size, processes, staffing model, implementation, payer mix and utilization.
Every duplicate entry has a cost
Information entered once should not be retyped into the next system.
Every unnecessary mile has a cost
Scheduling treated as optimization reduces travel and raises utilization.
Every documentation hour has a cost
Clinicians who document faster can care for more patients.
Every compliance failure has a cost
Review inside the workflow surfaces issues before records progress.
Every disconnected system has a cost
Another login, another subscription, another place for work to get lost.
Platform, answered.
Which departments does Symmetry cover?
Do we have to enter the same information more than once?
Does Symmetry work for multi-location organizations?
What about hospice, palliative care and private duty?
One platform. One ecosystem. One source of intelligence.
A walkthrough of the whole ecosystem, tuned to how your organization actually operates.